Using Emotional Intelligence to Get Clarification

Last time, I shared some questions that you could ask when you want someone’s response to information that you provide.

Today’s topic takes us to the other side of the conversation. What about when you need clarification?

All leaders are great communicators. Right? Well, maybe. All leaders certainly can become great communicators, particularly when they believe that communication does not stop at giving out information.  How clear are you in receiving it? 

Receiving information has a minimum of two facets:  What you hear and why it’s important to you.  Is it for educational purposes?  Training?  Information only?  When the information has been presented, consider pursuing a deeper conversation with some of these questions.

  • What do you mean when you say _________?
  • What do you want to accomplish?
  • What do you need in order to accomplish that?
  • What is your desired/expected outcome?
  • What specifically would you need for me to do?

Engaging the other person by asking questions helps create a sense of trust, respect, and importance.  Seeking clarity from others speaks volumes about your integrity, especially when you’re entrusted to do something with the information being communicated.

The next time you’re engaged in a conversation and the deliverable, outcome, or goal is not immediately recognized, step in with curiosity and ask clarifying questions.  All parties having a crystal-clear understanding of the discussion and intended outcome is the best way to leave a conversation.  As you make this a habit, you may be surprised at how well your relationships grow!

I’ve helped hundreds of leaders just like you lean into their emotional intelligence.  It requires stepping into the realm of uncomfortableness, and most of the leaders will say that it was not easy. It’s also not always immediately successful.  Yet, every one of them who tried a new and unique approach to bridging the communication gap realized a more trusting and respectful relationship.

Need an external source to help you step into your own EQ?  Let’s chat.


P.S.  Book a Complimentary Strategy Session so we can get you moving in the right direction; click on my Complimentary Strategy Session calendar link here and let’s book a time together so you can get started today!

My goal as an experienced Executive and Leadership Coach is to help you re-imagine your life and let go of thoughts and behaviors that undermine your success, so that a renewed and fulfilled you can emerge. My personal commitment is to provide you with accountability, understanding and support while accomplishing lasting growth. Click here and type “Tips” in the email Subject Line to receive tips and leadership advice to help you Discover Invisible Horizons.